Information we collect
When you call, email, or submit a quote request, we may receive information such as your name, phone number, email address, service address, business name, project details, and any photos or other information you choose to provide.
How we use information
We use submitted information to respond to inquiries, prepare estimates, schedule and provide services, maintain customer records, improve the website, and communicate about requested or related services.
Website and analytics data
The website may use cookies, pixels, server logs, and similar technologies to understand visits, measure advertising, protect the site, and improve performance. The current site includes the Meta Pixel. Your browser and device settings may provide controls for some tracking technologies.
Quote form provider
The quote form is delivered through a third-party form provider. Information submitted through that form is processed by the provider and delivered for follow-up. Do not submit highly sensitive personal, financial, or health information through the quote form.
Information sharing
We may share information with service providers that help operate the website, deliver form submissions, communicate with customers, schedule work, process business records, or provide requested services. We may also disclose information when required by law or to protect rights, safety, and security.
Data retention and security
Information is retained as reasonably needed for business, legal, tax, safety, and customer-service purposes. No online system can be guaranteed completely secure, but reasonable administrative and technical measures should be used to protect business records.
Your choices
You may contact us to ask about the personal information you submitted, request a correction, or ask to stop nonessential marketing communications, subject to applicable legal and record-retention requirements.
Contact
Questions about this policy may be sent to office@miamihoodcleaningpros.com or mailed to D&V Pro Hood Cleaning Services, 680 West Park Dr. #105, Miami, FL 33172.